Message+
NannyHanna
Enthusiast - Level 1

I'm trying to send a text from my tablet and when I scan the QR code sent to my phone I get a message that says VMA User Query request failed

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vzw_customer_support
Customer Service Rep

We want to make sure that you're able to use the Message+ app on your tablet without any issues. Can you try uninstalling and re-installing the app and trying again? Please let us know how it goes.

~Jesse

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NannyHanna
Enthusiast - Level 1

I uninstalled the app and reinstalled and I still get the same error message.

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vzw_customer_support
Customer Service Rep

Thank you for trying that out. Please check that the tablet is on the newest update. ~Peter

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vzw_customer_support
Customer Service Rep

Hello. We wanted to check back with you to see if you needed any additional assistance. If so, please send us a private note. 

~Ivone

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