My Ellipsis 8 won't allow me to use mobile data
Misswyndi
Newbie

Have the box checked to enable it, nothing. Turned off then on, still nothing. Airplane mode is off.

0 Likes
Re: My Ellipsis 8 won't allow me to use mobile data
SuzyQ
Community Leader
Community Leader

Is there a SIM card in the tablet?  Is the tablet an added line on your account?  Does the wifi work?

0 Likes
Re: My Ellipsis 8 won't allow me to use mobile data
Misswyndi
Newbie

Yes has sim card, removed and replaced still says no service, have had the tablet for 1 year, yes WiFi works.

Sent from my Verizon Wireless 4G LTE DROID

0 Likes
Re: My Ellipsis 8 won't allow me to use mobile data
SuzyQ
Community Leader
Community Leader

The SIM card may be corrupted, if you have removed and re-seated it and still get no service.  You can get a new one free at a Verizon corporate store, or in the mail by calling customer service and requesting it.

0 Likes