New Ellipsis 7 Experience with KitKat Software Update
carol_vzw
Verizon Employee

Android KitKat is now available for the Ellipsis 7. The update brings new features like Emojis, wireless printing via Google Cloud Print, and Chromecast support. Customers with current software will be able to manually download and install the software update by going to Settings > About Tablet > System Update > Check New.

You can visit www.vzw.com/ellipsis7support for more information about software update benefits and step-by-step instructions.

If the current SW Version on your Ellipsis 7 tablet is:
MV7A_31D16_422  OR
MV7A_31D18_422  OR
MV7A_31D26_422

Please call our Customer Support at 1 (800) 837-4966, and they will support you through the update process. You will be required to ship your device for this software enhancement.

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Chris_H1
Contributor - Level 1

So is there anything I can do to eliminate the over 3 GB of wasted space taken away from since since this update.  On an 8 GB tablet, I have 2.99 GB available, and only 1.84 GB used by applications. My "Misc Files" take up a bloated 3.14 GB. Since an SD card is worthless in this tablet, I'd like to know what can be done to clean this up. .

jkcm725
Newbie

I have wifi off and connected to data 4g, have the build MV7B_31D41_422. I go into setting>about tablet>software update>check now. and still says that i'm up to date.

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aadam12
Newbie

I have both an Ellipsis 7 and Ellipsis 8.  Both got upgraded OTA to Kitkat. Ellipsis 8 works as before. I can copy/cut/paste/delete files to and from the external SD card using ES File Explorer.  Ellipsis 7 FAIL.  Why does one device work fine and the other device become basically useless? All I want to do is copy/cut/paste/delete files (not apps) from my home computer to the external SD card using ES File Explorer. Also cannot copy/paste files from internal storage to external storage. I DO NOT want to plug my Ellipsis 7 into my computer every single time I need to transfer or delete files on the SD card. It used to work fine over the WiFi. My Ellipsis 8 can still do this with no problems.

Only difference I notice is the kernel version:

Ellipsis 7 is Android version 4.4.2 Kernel version 3.4.67 wormboss@mitdard #1  Build number ALPS.KK1.MP5.V1

Ellipsis 8 is Android version 4.4.2 Kernel version 3.10.1 jenkins@mars #4 Build number KOTH49H

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aadam12
Newbie

FROM GOOGLE:

Issue 67570 - android - Android 4.4 Samsung Galaxy s4 external sd card is now read only, Remove or o...

Hey all, in KitKat we introduced APIs that let apps read/write file in app-specific directories on secondary storage devices, such as SD cards.

We heard loud and clear that developers wanted richer access beyond these directories, so in Lollipop we added the new ACTION_OPEN_DOCUMENT_TREE intent.  Apps can launch this intent to pick and return a directory from any supported DocumentProvider, including any of the shared storage supported by the device.  Apps can then create, update, and delete files and directories anywhere under the picked tree without any additional user interaction.  Just like the other document intents, apps can persist this access across reboots.

This gives apps broad, powerful access to manage files while still involving the user in the initial selection process.  Users may choose to give your app access to a narrow directory like “My Vacation Photos,” or they could pick the top-level of an entire SD card; the choice is theirs.

To make it easy for developers to transition to these new APIs, there’s a new DocumentFile support library class.  It looks and feels just like a traditional java.lang.File object, which makes it easy to adapt existing code:

http://developer.android.com/reference/android/support/v4/provider/DocumentFile.html

These new APIs aren’t just limited to shared storage; they can be used with any DocumentsProvider that adds support for Root.FLAG_SUPPORTS_IS_CHILD, such as the advanced Vault example:

https://android.googlesource.com/platform/development/+/android-5.0.0_r2/samples/Vault/src/com/examp...

If you're an end user, please reach out to app developers to ask them to start using these new APIs.  With these new rich APIs in place, this issue is considered fixed.

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asdemeter
Enthusiast - Level 1

I would just like a straight answer:  can I move apps to the SD card I installed, and if so, how?  EXACTLY how.  Not "download a file manager".  I want to know which one, EXACTLY how to use it, etc.  My 5-year-old daughter wants a game that won't fit because we can't move them to the SD Card.  It says that after this upgrade, we're supposed to be able to...and the option isn't there.  So could someone PLEASE tell me what the hell is going on with this thing? 

xtnxviclaster
Enthusiast - Level 1

Yes, Verizon needs to answer this question and either fix this issue or tell us it will never get fixed.  If so I know that I will never by another Verizon Android product and will always stick with Samsung.  This issue has left a bad taste in my mouth for over a year and it's still not fixed.  I don't understand why such low app space.  Without the ability to move apps to SD card then this tablet is utterly useless. 

bear007
Newbie

My Ellipsis 7 has been worthless since updating to KitKat 4.4.2.  I wish I had Ice Cream or Jelly Bean back. 

The screen is so slow to respond to taps that you wear your fingers out, don't get anything done and become totally frustrated.

Whatever is continuously running in the background ties up everything and runs the battery down while it sits idle with no apps active and the screen off.  In this mode it would stay charged for days with Ice Cream and Jelly Bean.

The embedded email app is worthless not downloading messages when you open them but instead requiring you to tap another Download button and then another button to show pictures.  It does not delete the emails from the server as it is supposed to but instead keeps reloading them. And doing away with the Select All, why?

No knows why bookmarks keep disappearing off the screen as fast as you put them there.

My problems continue but no one at Verizon takes any responsibility for this tablet. They keep telling me it's really some company in China, Korea or some place like that and they can't control them. Why put your name on it then?   For this reason I will never purchase an item advertised as a Verizon brand again.

When my Motorola droid Mini hit this same horrible version (4.4.2) of KitKat Motorola responded quickly and sent out 4.4.4 which fixed all of the issues I was having though the battery life was never quite as good as it was with Ice Cream.

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