Verizon Ellipsis® Kids not working
Enthusiast - Level 1


My son's Verizon Ellipsis® Kids will not come on or charge. Before you ask no he hasn't dropped it in water. It stays in the protector that came from Verizon. Even before this happened I brought two different sets of headphones to which he was unable to hear anything out of either one of them and yes they work on everything else including my Note 4.

Re: Verizon Ellipsis® Kids not working
Customer Service Rep

We want your son to be able to enjoy using his tablet, latishawatts. Before this issue started, were there any changes or updates made to the tablet? Please try using the following link for steps to enable safe mode to see if we can restore power.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!