What should I do if I forget my password?
larry130
Newbie

i forgot the password for my Ellippis 8. now what?

0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

larry130,


Uh oh! Definitely hate it when that happens. Being that the Ellipsis 8 is an Android device you may be able reset the password with Android Device Manager online here https://accounts.google.com/ServiceLogin?service=androidconsole&passive=3600&continue=https%3A%2F%2F.... If you have not set up this feature in the past then you may need reset the device completely http://www.verizonwireless.com/support/knowledge-base-146202/.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

larry130,


Uh oh! Definitely hate it when that happens. Being that the Ellipsis 8 is an Android device you may be able reset the password with Android Device Manager online here https://accounts.google.com/ServiceLogin?service=androidconsole&passive=3600&continue=https%3A%2F%2F.... If you have not set up this feature in the past then you may need reset the device completely http://www.verizonwireless.com/support/knowledge-base-146202/.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply