Why does my Ellipsis 8 randomly restart or shut down completely on it's own?
Katlfred
Newbie

Why does my Ellipsis 8 randomly restart itself or shut down completely on it's own while in the middle of something?

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3 Replies
vzw_customer_support
Customer Service Rep

Katfred, having a working device is key. What is happening on the device when it shuts off? Any specific applications being used? Are you having any other issues with the device?


ChrisM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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naansalad
Specialist - Level 3

maybe you are running lot of app on same and that can cause that issue

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vzw_customer_support
Customer Service Rep

Katlfred, a tablet running smoothly is what we want for you. Let's take a closer look to see why this is happening. When did this first begin? Do you find that it shuts down with some specific application?

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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