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How do I get my ellipsis 8 sound to stop making a chattering noise when on?
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CYNBRO, thanks for reaching out to us and we want you to have a working tablet. Let's work together and get your tablet back to normal. When did this issue start? Does this happen when you are using a specific application? Any recent changes to the device (software, apps, etc)?
GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Thank you for your response. It's happened since the day I got it back in
March. I have had multiple people look at it and trouble shoot but it
continues. It doesnt do it right away but after something requiring sound
is on for a few minutes it begins and gets louder the longer it's on.
What's encouraging is a friend of mine had the same issue with the same
device. She said it was able to be fixed but she can't recall what they
did. We have tried turning the sound off in settings but it still sounds
like the notification sounds. Thanks again for any help you can provide
On Nov 22, 2016 10:10 PM, "vzw_customer_support" <forums@verizonwireless.com>
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CYNBRO55, having a properly working device is a must. We want to do what we can to help. Have you tested the tablet out in Safe Mode to see if it happens in that mode too? Here is a link with steps on getting your device into Safe Mode http://vz.to/2gpFoh8
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Thank you for that option. I haven't tried that. Am trying that out now
and will let you know.
On Nov 25, 2016 7:29 PM, "vzw_customer_support" <forums@verizonwireless.com>
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We want to make sure you are able to use your tablet properly. Let's go through a couple of steps together. I know it must be difficult using your phone day to day with that noise coming up on your phone. Let's review this more in detail. Please complete the step listed here for review http://vz.to/2gwtwxQ.
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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It's still making the same chattering noise