A powerless tablet isn't fun to use, Mark80439. Let's ensure you're able to start using it as soon as possible. We appreciate the steps you've taken so far. Is the device on the charger currently? Does it show any sign of charging (LEDs, audio when connecting charger, etc) when it's plugged in?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!