flashing black box / freezing
MARDEM27
Newbie

Why do I get a flashing black box when I attempt an email?  Also, why does this tablet freeze up so much? This is an upgrade but I like my older version better.

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vzw_customer_support
Customer Service Rep

We want you to send an email with ease and not have any freezing issues with your tablet  Mardem27. Are you able to post a picture of the flashing black box? Which email is having problems and do you have this issue with other email accounts? When does your device freeze?

AmberF_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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