internet keeps disconnecting light stay white and computer freezes tell me connection could not be established when i tried to test gateway systemdied

[LLEA]

internet keeps dying unit keeps losing connection been about 2 weeks spent 3 hrs on phone with 6 people who kept transferring me to other people

[vzw_customer_support]

Two weeks is far too long to be working on something towards a resolution. We'll be reaching out via private message to gather more details to assist.

-Katie

[jav6]

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@LLEA wrote:

internet keeps dying unit keeps losing connection been about 2 weeks spent 3 hrs on phone with 6 people who kept transferring me to other people

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What kind of device do you have and how are you connecting to the internet?

[SynthpopAddict]

Are you using 5G Home Internet, with one of those cube-shaped devices which connects to the cell phone towers for internet service?  If you've got one of the older white-colored boxes, I think it's time to get a newer one because I'm not sure if the white boxes are still supported.