We want to make sure your files stay in the format of your choosing. Where are the images being transferred from? Have you been able to move them to a mobile device before?
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I was trying to move GIFs from my cell phone to the tablet - to free up space on my phone. But everything transferred to the tablet in JPEG form instead. I tried to take tablet back to the store, but they had me download an additional app on the tablet that would store GIF files I want to save.