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Can I get a loaner phone while mine is on back order from Asurion?
gglick85
Member

My phone was stolen and I need it in order to do my day to day job.

 

It is crippling my ability to perform my job without a phone. Asurion has stated that my phone is on back order and may be available in the next 3-5 days. 

I've even let them know that I'm willing to take another device, however they've said that none qualify as an even trade with the Note. 

I cannot wait this long, it will cost me my job. I've been a customer with you for nearly 20 years, can you please offer some sort of support? Otherwise I think my family and I will be forced to take our business elsewhere.

Thanks,
Garrett Glick

Garrett Lee Glick
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Re: Can I get a loaner phone while mine is on back order from Asurion?
vzw_customer_support
Customer Support

We always want you to have a phone to use. We get it that phones are essential. Let's see what options are available. Please send us a Private Note for assistance. *Melissa

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