I was recommended to get an insurance with asurion when I was talking with Verizon representative. After awhile, my phone got a crack screen so I filed a claim through asurion and only gave me an option to replace by paying 200dollars
So I called asurion and asked why and they said the repair company dosent have screens to replace. So I asked what company do you use? And they said we never give that information.
I say garbage
What a scam. I cannot believe Verizon is using a scam company for the insurance. A total disappointment. I always trusted Verizon over other companies but this really angry me off.
Btw. My uncle owns a law firm. I'm thinking of taking legal actions.
Good evening. I'm sorry to hear your device was damaged and that you had a hard time getting the screen repaired. Not all screens qualify for repair. Also, the service isn't available in all areas. Here is a link to more information. https://www.asurion.com/cell-phone-screen-repair/ - Carter