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Is the app labeled Verizon support and protection included in my plan or is this extra to protect against maleware and viruses?
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From Verizon's FAQ on the app:
The Verizon Support & Protection app is available for Android smartphones and iPhone. To get the app:
Once the app is installed and opened on your phone, you can go to the Verizon Support & Protection page in My Verizon to lock, locate and wipe your phone.*
*Not all features are available with all versions of the app. Data usage may apply for app download and use.
If you are looking for malware and anti-virus protection, I'd go with Avast; it's free. Mobile Security & Antivirus - Android Apps on Google Play
From Verizon's FAQ on the app:
The Verizon Support & Protection app is available for Android smartphones and iPhone. To get the app:
Once the app is installed and opened on your phone, you can go to the Verizon Support & Protection page in My Verizon to lock, locate and wipe your phone.*
*Not all features are available with all versions of the app. Data usage may apply for app download and use.
If you are looking for malware and anti-virus protection, I'd go with Avast; it's free. Mobile Security & Antivirus - Android Apps on Google Play