Where's the policy information?

[Hennie1]

Once upon a time, I think I was able to access our Assurion policy information. I tried to find a link through the Verizon website. Nothing. I tried chat. No help. The Assurion website has no way to interact unless you are filing a claim. The Assurion phone number has no menu options to allow interaction unless you are filing a claim. How would I find out how many claims have been filed from our family this year? Does such information exist? Or am I losing my mind? 

[vzw_customer_support]

Thank you for reaching out to us. We want to make sure that you get the assistance that you need about your claims. Did something happen to one of your devices? ~Roger