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new phone
alyn09
Member

My phone screen shattered and won't come on. I have total mobile protection. Will verizon replsce my phone the same day

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Re: new phone
Loquat
Sr. Member

I think you typically have to file a claim and wait for the replacement to be sent.  You can call VZW to double check...

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Re: new phone
Loquat
Sr. Member

I think you typically have to file a claim and wait for the replacement to be sent.  You can call VZW to double check...

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Re: new phone
alyn09
Member

Thanks. I hope I don't have to wait for a phone. I need it

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Re: new phone
dad_of_2
Sr. Member

My wife got sent out the same day, so we got it the next day.  The weather is slowing a lot things down when it comes to shipping, so make sure to ask about that when you call.

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