Executviive Leadership Team - HELP
G81N
Enthusiast - Level 2

Hello,

How do I contact and get HELP from Executive Leadership team. I want them to review the notes on my account understand the concern, call me and discuss further to resolve the issue.

I have tried reaching out to the executive leadership team via the portal but to no avail.

Thank you

N

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3 Replies
vzw_customer_support
Customer Service Rep

We want you to get the help you need from us. The last thing we want is for you to have any unresolved concerns and we'd love to take a closer look and better help you with any problems you're facing. We're sending you a Private Message so we can better assist.

~Jesse

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G81N
Enthusiast - Level 2

Hello Jesse / Natasha,

I have responded to your private messsage.  Hope to hear soon from you.

Thank you

Nikunj

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G81N
Enthusiast - Level 2

For the awareness of community members, I would like to state that my account is well documented (as confirmed by various Verizon representatives from different departments as well as the Verizon corporate store [3 different stores]  representatives). However, despite it being a legitimate request, the company is currently unwilling to honor the documentation in my account.

 

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