Why does Verizon executive office refuse to honor exactly what the agent told the customer via telephone when the agent offered a trade in and fee iPhone? The call was recorded, they confirmed they heard everything, but still refuse to honor the agent's statements. You don't do this to consumers!!!!
McPhaul1, we always want to be 100% transparent and give you all the right information you'll need to set you on the right path when you make any changes to your account. We're sending you a Private Message so we can take a closer look at your situation.
~Jesse
Not true. I have an 835 credit and lived in my house 23 years and they wouldn't verify me.
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