Not Satisfied
Asia23
Enthusiast - Level 1

With Having 6 Months Remaining On My Contract ...I Still Yet To See Credits Of The $800 Trade in Value Of My Previous Cell Phone That Was Promoted At The Time Of  Agreeing To Signing Up For The Purchase Of The New Galaxy S21 Ultra. My Account Shows Still A Balance Of $350 As Of This Months Payment ...I Am So Misspleased With This ...Especially WithThe Cost Of Living! I Have Not Missed A Single Payment And Just Want To Be Done With Verizon And Move On!

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Re: Not Satisfied
vzw_customer_support
Customer Service Rep

Hello, Asia23. We know it's vital that your promotional credits are reflecting accurately. Please send a Private Note for assistance.

*Alexis

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Re: Not Satisfied
Asia23
Enthusiast - Level 1
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