Trade in package lost by ups

ramonmoreno1121

Recent sent out 2 iPhone 12 Pro Max to Verizon. They offered to give us 1000k per phone and upgrade to new iPhone 15 pro max. Sent the package last week. Got msg today from ups that package was damaged and all items inside  no longer there. I don’t know what to do. Heard so many horror stories already. 

0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

It's worrying to see you are experiencing issues with your shipping courier and we are here to help. We sent a Private Message to assist. ~Geo

0 Likes

Need help pls. Losing my patience 

0 Likes