My wife and I are on the same account, both with Samsung 22 Ultras, hers paid off, mine not. We both wanted Galaxy Flip 5s, she was offered a $1000 promo credit and I was offered a $400 promo credit. If I pay off the balance of my 22 Ultra will I become eligible for the $1000 promo code also? Both phones are in excellent condition, I'm guessing the different offers were because she was technically due for an upgrade and I was not. If my phone is paid off am I now eligible for an upgrade?
Hi Maverick2020, thank you for reaching out about your options for trading in your device. At this time the upgrade option we have available is up to $800, so it sounds like she may have received a special loyalty offer. We would need to acces your account to see if your line is eligible as well. Please be on the lookout for a Private Message.
-Melissa
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