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Trade in value only half
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I was convinced by the agent at the store to trade in my perfectly good iPhone 11 Pro Max with zero damage or issues and assured I would get full value for my trade in. It was just assessed at half. I cannot get anyone to answer my questions or concerns to get the full value I was assured. Who do I need to speak to?
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We always want to make sure you're getting all promos you qualify for and we'd love to help you. I'll send you a Private Note shortly.
~Jesse
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It's important that we're able to address your trade in concerns. Please see the Private Note we sent to move forward with investigation. We look forward to working with you.
-Melissa

