UPS and Verizon lost my Trade In
namulford
Newbie

I upgraded an Apple Watch for my daughter, and used her old one as a trade in....I mailed it 3 weeks ago, and Verizon is still saying they have not received it.  Typically, I never have issues with trading in devices, but apparently it was my time.  Any suggestions would be awesome; I really don't want to lose the trade in credit.....

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Re: UPS and Verizon lost my Trade In
vzw_customer_support
Customer Service Rep

Hi there! Our goal is to provide you the best experience. Please send me a private noteand allow me the opportunity to assist you as you deserve.

>Eduardo

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Re: UPS and Verizon lost my Trade In
DebraTFitz
Enthusiast - Level 2

Seems to happen a lot to Verizon.

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