customer service
galentravis
Newbie

This has been the worst customer experience of my life. I have spent 20+ hours arguing with agents to actually secure the promotion I was offered. I have been lied to over and over again  and willfully deceived. I have zero trust or confidence in the company. 

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Re: customer service
vzw_customer_support
Customer Service Rep

Hi there.I am so sorry to hear you have had this experience. Was this resolved today?

*Heather

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