bwes - thank you for reaching out here on this platform. We certainly want you to enjoy Hulu which is part of your Disney Bundle. Please review the information below and carefully follow the steps.
Please reference the link attached here: https://www.verizon.com/support/disney-bundle-faqs/ under "How to sign up for The Disney Bundle" Question #2.When I sign up for the Disney Bundle, how do I set up my Hulu account? will outline the step by step instructions you need to take. Let us know if this helps