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I was looking at upgrading to unlimited ultimate and the price advertised to me through the app and website states unlimited ultimate is $68. Even when I get to the end of the process of switching the plan it states the plan is $68. However, when I check to see what my new bill will be it lists the price as $80!!! Clearly false advertising. I’ve even been to two separate stores that have both agreed that the price I’m being shown of $68 is not right and that the plan is $80. I almost paid $80 for something being advertised to me as $68. I don’t mind the price difference but show the right price. Don’t bait me. Look into it if it’s a glitch in the system cause this could easily be brought up as false advertising. I wish I could show you a screen shot to prove the price I’m being shown.
We're sorry to read about the experience you had with looking into our plans. We want to make sure that we're giving the correct price for our services. I will be sending this over to our team to look over. I appreciate the time taken to let us know about this issue. ~Peter
What was the outcome of this? Same issue happening now. Shows $65 for plan when selecting, but $80 after it’s added
We want to ensure that everything is correct regarding the pricing. A private message is being sent to assist you further.
-Sean
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