This is sad that i landed in bahrain and i cant use my phone at all. No cell service nor internet. However my friends who have Tmobile service works just fine, I’m paying for an international plan that i cant use so this helps in my decision of leaving verizon and switching to T mobile when i return to the states. And before you ask, no one was able to help me from customer service, I restarted my phone with internet off, yes my bill is paid and up to date etc. I travel alot for work and verizon will no longer be my company of choice
We are aware that some customers traveling abroad may be experiencing issues making calls. Our teams are actively working with local providers to resolve the issue.
-Natasha
Any update on a fix? My unlimited international plan has not been working in Bahrain for about a week. No calls or data.
We're sorry to read about your experience. Let us know if you need assistance. ~Peter
Not a single update but I’m sure we’ll be charged for our international plan that we still can’t use
We're sorry to read about the issue with your service while outside the country. Let us know if you still need assistance. ~Peter
I can make calls and text but no using data i.e. no Internet so I can't use WhatsApp, Uber, Google maps etc. Those are the things I really need.
I can see how those services are really important while abroad, I would like to help you. I will be sending you a private message to gather more information and help you verify the issue.
-Luis
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