This past week, I spent several hours trying to become a new member and also placing a bundle of an Iphone, Ipad & Watch. I live in a rural community that does not have home delivery by USPS. We have to rent a post office box to get mail. I have had the same PO box address for 40 years. For Fedex & UPS, I have used my physical house address for 29 years. I had to go through a grueling process of placing a new order three times because Verizon wouldn't ship the order to either my PO box address or physical address. The customer service people were great to deal with & each time, they thought they had solved the shipping problem. Then the last order was again held up & when I tried again to reorder, I was accused of FRAUD. No one will explain what has happened. I have an 800 credit rating, a spotless reputation, I'm a retired farmer with long ties to my community. This is just ridiculous.
What about getting the shipment sent to the closest Verizon store and then you pick it up from there?
That would be a 100+ mile round trip. Not sure I would trust Verizon to pull that off correctly either. I receive items from Amazon, Ebay, Walmart, Best Buy, etc on a regular basis. Never have had to drive anywhere to deal with them. I forgot to mention that Verizon has built a cell tower on a part of my farmland and is about midway through a 25 year lease from me . I have always shown them flexibility & respect as their landlord.
Start a new topic or ask questions in the open forum.
