Stream ESPN

[dfnyrangersfan]

I have the DIsney+ bundle and have Home TV Plan that includes ESPN, the channel.  I keep receiving a message when I try to stream ESPN (the channel) that "This channel is not part of your TV plan".  I can watch ESPN through my cable box cannot stream it on my phone, firestick, or android TV.  All other ESPN channels stream with no problem.  Has this been a recent issue for anyone?

[vzw_customer_support]

Hello, dfnyrangersfan, we know it's important to be able to access your ESPN subscription. How are you attempting to access your subscription on your phone? Are you using the ESPN app?

-Lauren

[dfnyrangersfan]

Hi Lauren

I access my ESPN subscription via the ESPN app.  I have no problem with access to all ESPN content, except ESPN channel (I can stream ESPN2, ESPN+, etc.)  When I try to stream ESPN channel I get error message saying this channel is not part of your TV plan (though I can watch ESPN fine through my Fios cable box, channel 570)  Thank you

[SynthpopAddict]

One of the Fios experts who hangs out on these forums posted that some channels can only be accessed through your set-top box.  This is probably because local content and/or live content subject to blackout regulations has to be verified through a device location and they don't want users circumventing it via a mobile device.

[dfnyrangersfan]

Thank you....However it occurs with regular content too such as SC, NFL Live, PTI, etc.....not just local sporting events.  I was trying to see if there were others who had same issue

[SynthpopAddict]

I'm pretty sure any live content can't be accessed through the ESPN app unless you pay for a live TV streaming package elsewhere.  I've got a streaming service subscription elsewhere and the same thing happens with me constantly.  Calling that a ploy to get you to pay $80/month for "live TV". 🙄

[vzw_customer_support]

@dfnyrangersfan  wrote:

Hi Lauren

I access my ESPN subscription via the ESPN app.  I have no problem with access to all ESPN content, except ESPN channel (I can stream ESPN2, ESPN+, etc.)  When I try to stream ESPN channel I get error message saying this channel is not part of your TV plan (though I can watch ESPN fine through my Fios cable box, channel 570)  Thank you

Thanks for confirming what you've been streaming and where. I did check on ESPN, and they have a helpful video on how to ensure you can watch streaming content on the app: https://support.espn.com/hc/en-us/articles/115003776511-How-do-I-watch-live-streaming-content-on-the...

Have you followed the steps outlined in the video, to ensure successful streaming on the ESPN app? 

-John

[alicia051259]

Hey did you ever get a fix for this? The same thing has been happening to me with ESPN and other channels like CNN. I have called Verizon and they were no help. Honestly they did not understand what was happening. Explaining seemingly is so confusing to people. It's so annoying. 

[vzw_customer_support]

Hello, alicia051259, we're ready to help with your ESPN subscription! Is this related to the Disney bundle? Can you let us know how you are attempting to watch ESPN?

-Lauren