Swap Phone Plans within Same Account
rswitt
Newbie

I have 4 phones on my Account.  3 have Beyond Unlimited and one has 5G Get More.  In order to get an upgrade promotion on the purchase of a new phone I need to change to 5G Get More from Beyond Unlimited.  Since its internal to My account, can I move the existing 5G Get More plan to my phone and the Beyond Unlimited to the other phone as I don't want to upgrade plans on another phone?

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Re: Swap Phone Plans within Same Account
vzw_customer_support
Customer Service Rep

 

Thank you for reaching out. We want to make sure that you are able to take advantage of any promotion that we offer. Since the Beyond Unlimited plan is no longer offered, it cannot be added to another line. What was the specific promotion you are interested in? The Beyond plan is a premium option that will qualify for offers that require a premium plan. ~Roger

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Re: Swap Phone Plans within Same Account
rswitt
Newbie

Thanks Roger. I was looking to trade in my iPhone 11 for an iPhone 14 and I would be eligible for an 800 credit but they said only if I upgrade my plan to a Get More Plan ???

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Re: Swap Phone Plans within Same Account
vzw_customer_support
Customer Service Rep

 

Thank you for confirming. I was able to review the current promotions and for the $800.00 off on an iPhone 14, only two plans would qualify. That is the 5G Get More or the One Unlimited for iPhones. It's not only a premium plan that is needed but these two specifically, and in this case the current plan would not meet the requirements for the promotion. Is the iPhone 11 in good working order?  ~Roger

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Re: Swap Phone Plans within Same Account
rswitt
Newbie

Yes it works fine just thought I’d take advantage of the promotion. 

one of my other phones has the Get More plan but didnt upgrade as part of a promotion so thought I could swap beyond unlimited  to that phone and then put Get More on my phone 

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Re: Swap Phone Plans within Same Account
vzw_customer_support
Customer Service Rep

 

Rswift, I truly wish this were an option for you. Sadly, once a plan has returned, it is not available to connect with another line. While it may remain on the line that currently has it, the plan could not be swapped to a different line. -Loren

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