I fell for the Verizon Fios discount for the new Cellphone plans, ported a 16 year olds phone from Tracfone to Verizon as they promised 10$ auto pay discount and 30$ Fios discount. It's been 4 months now and after paying 450$ so far , there is no Fios discounts given. Monthly bill is 105$ plus and first two months bill was 250$. I took an offer with free iPhone and to terminate connection, I have to pay for entire iPhone. Beware of those Fios discounts fliers that comes home !! I am going back to Tracfone.
We are sorry to read about your ongoing billing concerns and we would be happy to take a closer look at your billing information to get to the bottom of what is going on with your anticipated discounts. We will be sending your a Private Note to gather some additional account specific details.
-Andi
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