Verizon vs Xfinity

Gramlam
Enthusiast - Level 1

I’ve had Verizon for years now. But I’m finding that my bill keeps going up and the service down. Just curious if anyone has switched and is Xfinity unlimited about the same?

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vzw_customer_support
Customer Service Rep

Sure thing, Gramlam. We can check the account for savings. I have sent you a Private Message for further assistance. 

-Natasha

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SynthpopAddict
Champion - Level 2

It depends on how much traffic is on the network where you are as to whether an MVNO's service would compare to one of the "Big 3".  But long story short: If top-notch service could be had for the price budget carriers charge, then everybody would have either gone to the budget carriers already, or all carriers would be charging the same rates.

If your financial situation is forcing you to consider a less costly alternative, I'd suggest using the prepaid service, as you would then still be a Verizon customer instead of going through a company who is piggybacking off Verizon.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello, Gramlam. Help is here. We know how important it is to save money on the bill and we would never want to see you leave us. Please tell us more. Which plan do you currently have? 

-Natasha

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Gramlam
Enthusiast - Level 1

Thank you for reaching out. Currently we have the unlimited for 55

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vzw_customer_support
Customer Service Rep

Sure thing, Gramlam. We can check the account for savings. I have sent you a Private Message for further assistance. 

-Natasha

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Gramlam
Enthusiast - Level 1

Thank you. As of now, I’m keeping my Verizon. I will still shop around. Verizon is getting to expensive for what I get. Also I had canceled or changed my ins coverage to a lower amounts. Unfortunately they kept the previous plan and added the new lower one as well. 
Once again I’m frustrated and have called and told it would be removed but it is still there and I’m paying for both.

Thank you for all the help.

Cheryl

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