Your Mobile + Home Discount Level:Pending

Gajera
Newbie

 

I enrolled months ago, and keep getting this message:

 

Your Mobile + Home Discount Level:Pending

 

Thanks for enrolling! We're still processing your enrollment. No further action is required -- we'll send you an email once your enrollment is processed.

 

Was on the phone last night for a hour, and while I was given a credit, they could not explain why this has not yet been approved.

 

Does anyone have any suggestions since I don't want to keep calling trying to get the $60/month discount by calling customer service?

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1 Reply
vzw_customer_support
Customer Service Rep

Hello, Gajera. Help is here as we know how important it is to get your discounts. Do you know if any tickets have been submitted for the monthly credit? 

-Natasha

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