account

Aaron00
Newbie

I been with verizon more than 10 years and they sold me anon working iphone 14 plus there insurance gave me non working refurbished phones they change my whole account told me they couldnt do that , raised prices on my bill for better service im still waiting on better service the first time and now the iphone 15 from verizon

is stuck on port mode went to verizon

they

reset Twive nothing and nogood asurion dont know how to do there job also

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vzw_customer_support
Community Manager
Community Manager

 

We appreciate your loyalty Aaron. Let's address any issues. When did you get this new iPhone? What zip code are you in? Are you seeing SOS?-Joe

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Aaron00
Newbie

 I

 got the phone last month april 6th cant call into verizon it tells me too port my number (520) bought on verizon app online

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vzw_customer_support
Community Manager
Community Manager

Thanks for sharing those details with me today, Aaron00. That is indeed strange that the error message keeps telling you to port your number to Verizon, and that the store has attempted to fix this twice without much luck. It sounds like we will need account information to help, so please be on the lookout for a private message from us.

-Joseph

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