how to remove verizon from phone

ashwinisraj
Newbie

I transferred by line from verizon to google fi. I still see verizon network on my phone.
How to ensure my line was deactivated and that I won't be billed anymore?

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2 Replies
SynthpopAddict
Champion - Level 1

Porting your number can take up to 2 days to completely finish.  Once you port out, your line belongs to the new carrier, so you wouldn't be getting billed for a Verizon service plan.  However, if you owe money on your phone or other devices, you're still responsible for that.  Or if you were on a 36 month contract and left early, you're responsible for paying whatever early termination fees there are.

If there is a concern that Verizon is holding onto your number for some reason, Verizon's Porting Department can be reached at 888-844-7095.  Otherwise, you'll have to contact Google to figure out what's going on with the port if it is stuck on their end.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello, ashwinisraj. So sorry to hear you are no longer our customer, but help is always here. When did you successfully port your number out? 

-Natasha

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