remove a line
Crystal60670
Newbie

How do I remove a line from my Verizon account.

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Re: remove a line
vzw_customer_support
Customer Service Rep

@Crystal60670 ,

How to remove a line from your account depends on what you want to do with that line. If someone is using the line, or wants to take it over, then a Service Transfer will take the line off of your account, and move it to an account under the other person. That includes the device payment on the line if there is one: https://www.verizon.com/support/transfer-service/overview/

If you want to remove the line permanently without someone else taking it over, then that would be a disconnection and can only be done through customer service. This link covers more on that, including info on the previously mentioned Service Transfer: https://www.verizon.com/support/cancel-suspend-transfer-lines/ . Just be aware that if you do disconnect a line, and there is a device payment on that line, you will be billed the full remaining balance of that device payment on the next available bill. 

-Russell

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Re: remove a line
JHuffman30
Newbie

Can this be change? Could I add the line back because it didn’t tell me that

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Re: remove a line
vzw_customer_support
Customer Service Rep

 

JHuffman30. We would love to help. Please tell us more. What issues are you having? Did you remove a line from your account? Was it canceled or ported out? -Joe

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