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Will not reload or reset.
rmac704
Member

My Delphi Connect is stuck and will not reload. I've tried everything from starting from scratch to connecting it to my laptop but none of the functions will reset. Any ideas?

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Re: Will not reload or reset.
vzw_customer_support
Customer Support

Thank you for trying those steps rmac704. We definitely want to get your device up and running again. Is the problem in a specific location? Are you able to connect anywhere? What color is the LED light? Please follow these steps http://vz.to/12W7xFz and reactive it.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Will not reload or reset.
vzw_customer_support
Customer Support

Thank you for trying those steps rmac704. We definitely want to get your device up and running again. Is the problem in a specific location? Are you able to connect anywhere? What color is the LED light? Please follow these steps http://vz.to/12W7xFz and reactive it.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

View solution in original post

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