An Accepted Solution is available for this post.
4g lte home router error /clientlist/list: ""
Az_opie
Newbie
‎03-08-2021 09:00 AM

After a few hours of uptime my Verizon Home 4g lte router has several errors and eventually I cannot login as admin.  It appears that system variables are becoming NULL and causes the router to become inoperable.   What is causing this problem?

Labels (1)
0 Likes
5 Replies
An Accepted Solution is available for this post.
Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Service Rep
‎03-10-2021 09:04 AM

I would be wondering the same thing, Az_opie. I am sure you would like to have your router to work. I am sure we will figure this out. Has it ever worked before? What are your cross streets? Please tell me more.  -AmberF_VZW

0 Likes
An Accepted Solution is available for this post.
Re: 4g lte home router error /clientlist/list: ""
Az_opie
Newbie
‎03-10-2021 02:25 PM

I don't think the cross streets is relevant.  My signal is sufficient.  This is just one of many error that occur.  I'm not sure if the router ever worked correctly.  I thought it was a configuration problem and have spent months troubleshooting this issue.  I've attempted to check for and/or upgrade the firmware but it fails everytime I attempt to do so.  I'm very frustrated at this time and really want this problem resolved.

0 Likes
An Accepted Solution is available for this post.
Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Service Rep
‎03-12-2021 02:30 PM

Please send us a Private Note, we would like to further look into this for you.

0 Likes
An Accepted Solution is available for this post.
Re: 4g lte home router error /clientlist/list: ""
Az_opie
Newbie
‎03-16-2021 08:26 AM

How do I send you a private message??  This is still an issue with my router.  I have also called the support line, talked to a Technical Expert who sent the information to the manufacture of the router.  I have not heard back and still need have the issue.

0 Likes
An Accepted Solution is available for this post.
Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Service Rep
‎03-18-2021 08:35 AM

We certainly want to continue working with you, as your service concerns are our concerns too. Verizon takes protecting our customer's personal and account information very seriously. Here is a helpful link to send us a Private Message: 

 

http://spr.ly/6604HSRVa

 

We offer several options to reach us, including our Social Media and Chat options by visiting our Contact Us website at:

 

http://spr.ly/6605HSRVx

 

We'll look forward to hearing from you and continuing to work with you. - RobertC_VZW

0 Likes