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4g lte home router error /clientlist/list: ""
Az_opie
Member

After a few hours of uptime my Verizon Home 4g lte router has several errors and eventually I cannot login as admin.  It appears that system variables are becoming NULL and causes the router to become inoperable.   What is causing this problem?

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Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Support

I would be wondering the same thing, Az_opie. I am sure you would like to have your router to work. I am sure we will figure this out. Has it ever worked before? What are your cross streets? Please tell me more.  -AmberF_VZW

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Re: 4g lte home router error /clientlist/list: ""
Az_opie
Member

I don't think the cross streets is relevant.  My signal is sufficient.  This is just one of many error that occur.  I'm not sure if the router ever worked correctly.  I thought it was a configuration problem and have spent months troubleshooting this issue.  I've attempted to check for and/or upgrade the firmware but it fails everytime I attempt to do so.  I'm very frustrated at this time and really want this problem resolved.

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Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Support

Please send us a Private Note, we would like to further look into this for you.

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Re: 4g lte home router error /clientlist/list: ""
Az_opie
Member

How do I send you a private message??  This is still an issue with my router.  I have also called the support line, talked to a Technical Expert who sent the information to the manufacture of the router.  I have not heard back and still need have the issue.

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Re: 4g lte home router error /clientlist/list: ""
vzw_customer_support
Customer Support

We certainly want to continue working with you, as your service concerns are our concerns too. Verizon takes protecting our customer's personal and account information very seriously. Here is a helpful link to send us a Private Message: 

 

http://spr.ly/6604HSRVa

 

We offer several options to reach us, including our Social Media and Chat options by visiting our Contact Us website at:

 

http://spr.ly/6605HSRVx

 

We'll look forward to hearing from you and continuing to work with you. - RobertC_VZW

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