Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
5G Internet Gateway and Port Forwarding
JohnMaring
Member

I am in my initial 30 day trial of Verizon's Home 5G Internet Gateway.  Although there is a Port Forwarding section in the 5G Internet Gateway's (Router) Settings / Firewall, configuring Port Forwarding there doesn't appear to "open" the Port to the outside.  I configured port 22 to be forwarded to my Western Digital NAS, but Verizon's Home 5G Internet Gateway is not opening that Port externally.  When I check for open Ports (from the outside in) only Port 80 (which is used for the Router's Configuration) is opened.

 

Does Verizon's Home 5G Internet Gateway support Port Forwarding?  Has anyone got this to work?

 

Of should I cancel my  service and go back to Starry internet?

 

0 Likes
Re: 5G Internet Gateway and Port Forwarding
vzw_customer_support
Customer Support

JohnMaring, I have the LTE Home Internet, and I can't wait for the 5G Home Internet to be available at my home to be able to take advantage of the speeds.  When it comes to the ports they are automatically set and can not be manipulated or changed.  They are auto-set.  I was trying to check a couple of ports on my home router and the LTE router is the same, and we can't adjust them.  

-Santo

0 Likes
Re: 5G Internet Gateway and Port Forwarding
JohnMaring
Member

Santo

 

The 5G Internet Gateway has setting to configure Port Forwarding, which I have done.  I just seems that the Router isn't opening those ports.  A bug in the Router? Of there is some firewall setting that needs to be modified?

Why would they let you configure Port Forwarding and document how to configure Port Forwarding, if they know it won't work.  Just ends up with customers like me being confused and upset.

 

 

0 Likes
Re: 5G Internet Gateway and Port Forwarding
Ann154
MVP MVP
MVP

Not sure if the 5G network is also behind the NAT firewall like the 4G LTE network is. To utilize port forwarding and other IP address configurations outside the NAT firewall, the customer needed to also purchase a public IP address from Verizon Wireless. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: 5G Internet Gateway and Port Forwarding
vzw_customer_support
Customer Support

Hello being on top of your service is vital, especially if you are having 5G Home Internet Issues, we want to guide you in the right direction. For further support on your 5G Home Internet setup, please reach out to our specialists by dialing 844-769-1988. They will aid you in the best way possible.  ~Gilbert

0 Likes