Wi-Fi’s great! Ethernet awful! Talked to multiple agents and even exchanged the gateway. Got the newest update but upnp is still not working what so ever and giving me “moderate” NAT type. My gateway is 3-4 feet away, hard wired into my Xbox series x with cat8 and port at 1,000 full duplex oh and had to port forward to get an “open” NAT. Download speed and upload no where near what the Verizon test shows. Xbox speed test 40-75mbps. Very rarely does it go above that. Verizon speed test 125-270mbps and sometimes much higher.I’ve even turned off the Wi-Fi completely just to try to have it all go to the Ethernet. No difference.
Any ideas on what I can do? Frustrated
Hello! This is definitely not the experience that we want for our customers, please allow us to take a look on your account to check more in depth this situation with your service, so we can be able to solve this for you. For that, please feel free to send us a private message, so we can assist you with this. Verizon is always here to help!
>Jean
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