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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
5g Home ARC-XCI55AX
Bf25
Member

Wi-Fi’s great! Ethernet awful! Talked to multiple agents and even exchanged the gateway. Got the newest update but upnp is still not working what so ever and giving me “moderate” NAT type. My gateway is 3-4 feet away, hard wired into my Xbox series x with cat8 and port at 1,000 full duplex oh and had to port forward to get an “open” NAT. Download speed and upload no where near what the Verizon test shows. Xbox speed test 40-75mbps. Very rarely does it go above that. Verizon speed test 125-270mbps and sometimes much higher.I’ve even turned off the Wi-Fi completely just to try to have it all go to the Ethernet. No difference. 

Any ideas on what I can do? Frustrated

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Re: 5g Home ARC-XCI55AX
vzw_customer_support
Customer Support

Hello! This is definitely not the experience that we want for our customers, please allow us to take a look on your account to check more in depth this situation with your service, so we can be able to solve this for you. For that, please feel free to send us a private message, so we can assist you with this. Verizon is always here to help! 

 

>Jean

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