ARC-XCI55AX pass-through does not work.

[LeoG]

I have been trying to make pass-through work on the ARC-XCI55AX but it just does not. My Asus AX3000 modem reports that WAN lease time is 60 seconds. Eventually, Asus stops serving wireless and wired clients. I have used this router for the last 3-4 years with Xfinity without any issues. To roll out Asus router I pulled out my old Netgear R7000 and within a day I got the same result. I switched ARC-XCI55AX in DMZ working with Asus now and everything is better except now I'm double natting.

Verizon needs to fix firmware on ARC-XCI55AX and make it true bridge mode.

Please fix it.

[LeoG]

@vzw_customer_support  Why is there no response? 

‎

[vzw-joe]

Try going to the WAN page on your ASUS router and switch the DHCP Query Frequency to “Continuous Mode.”

[LeoG]

What about lease time? Why does it do it every 60 seconds?

 

[vzw-joe]

Mine does the same thing. Not really sure but my ASUS works as expected. 

[vzw_customer_support]

I am sorry to hear that your device is not working. I would love to help. I did want to clarify is this for Fios? 

-Amber

[LeoG]

I'm still getting issues now just a couple of times a day when IP is trying to change. Verizon needs to fix bridge mode on this modem.  Please fix it. Xfinity did not have any issues for years.

Aug 16 21:30:27 dnsmasq-dhcp[2218]: DHCPREQUEST(br0) 192.168.50.41 00:28:f8:94:7f:e6
Aug 16 21:30:27 dnsmasq-dhcp[2218]: DHCPACK(br0) 192.168.50.41 00:28:f8:94:7f:e6 LG-E5580
Aug 16 22:06:35 lldpd[2373]: removal request for address of 75.222.163.10%16, but no knowledge of it
Aug 16 22:06:35 dnsmasq[2218]: read /etc/hosts - 6 addresses
Aug 16 22:06:35 dnsmasq[2218]: using nameserver 127.0.1.1#53
Aug 16 22:07:59 kernel: Init chrdev /dev/idp with major 190
Aug 16 22:07:59 kernel: tdts: tcp_conn_max = 8000
Aug 16 22:07:59 kernel: tdts: tcp_conn_timeout = 300 sec
Aug 16 22:08:03 kernel: SHN Release Version: 2.0.2 d2ff630
Aug 16 22:08:03 kernel: UDB Core Version: 0.2.20
Aug 16 22:08:03 kernel: Init chrdev /dev/idpfw with major 191
Aug 16 22:08:03 kernel: IDPfw: flush fc
Aug 16 22:08:03 kernel: IDPfw: IDPfw is ready
Aug 16 22:08:03 kernel: sizeof forward pkt param = 192
Aug 16 22:08:03 BWDPI: fun bitmap = 3
Aug 16 22:08:05 dnsmasq[2218]: read /etc/hosts - 6 addresses
Aug 16 22:08:05 dnsmasq[2218]: using nameserver 127.0.1.1#53
Aug 16 22:08:06 lldpd[2373]: removal request for address of 75.222.163.10%16, but no knowledge of it
Aug 16 22:08:07 dnsmasq[2218]: read /etc/hosts - 6 addresses
Aug 16 22:08:07 dnsmasq[2218]: using nameserver 127.0.1.1#53
Aug 16 22:08:07 wan: finish adding multi routes
Aug 16 22:08:07 miniupnpd[2207]: shutting down MiniUPnPd
Aug 16 22:08:10 WAN_Connection: WAN was restored.
Aug 16 22:08:10 dnsmasq[2218]: read /etc/hosts - 6 addresses
Aug 16 22:08:10 dnsmasq[2218]: using nameserver 127.0.1.1#53
Aug 16 22:08:12 miniupnpd[2260]: HTTP listening on port 38982
Aug 16 22:08:12 miniupnpd[2260]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 16 22:08:12 kernel: Archer TCP Pure ACK Enabled
Aug 16 22:08:12 rc_service: udhcpc_wan 2172:notify_rc stop_samba
Aug 16 22:08:12 rc_service: udhcpc_wan 2172:notify_rc start_samba
Aug 16 22:08:12 rc_service: waitting "stop_samba" via udhcpc_wan ...
Aug 16 22:08:12 Samba_Server: smb daemon is stopped
Aug 16 22:08:13 dhcp_client: bound 75.222.163.10/255.255.255.248 via 75.222.163.11 for 60 seconds.
Aug 16 22:08:13 dnsmasq[2218]: exiting on receipt of SIGTERM

---

[LeoG]

Where is the Verizon support?

Still having issues with IP change in pass-through mode.

Verizon, if you want customers you need to fix it. This is not rocket science. We are in 2022. Bridge mode existed long time ago.

Aug 19 15:16:05 lldpd[2373]: removal request for address of 72.106.137.2XX%16, but no knowledge of it
Aug 19 15:16:05 dnsmasq[2185]: read /etc/hosts - 6 addresses
Aug 19 15:16:05 dnsmasq[2185]: using nameserver 127.0.1.1#53