I have a brand new ASK-AF, firmware 222656 which I received a few days ago.
the only changes I made to it was to enable "IP Passthrough" to make it like a dumb modem (vs a router), and change the admin password. no other config/setting changes were done.
IP passthrough was selected because I already have an existing setup of a router and several access points. and everything is already configured the way I like it... for example, I am using a 10.0.0.0/24 with most devices (printers, computers etc) using static IP address. and reserved DHCP for all other devices.
All was well for about four days.
Today, in the middle of the workday, we lost internet
upon diagnosis and troubleshooting, I found that the ASK-AF reverted to factory setting (my router saw the default IP change from the Verizon passthrough IP to the default 192.168.0.1 and I had to use the password that came with the device instead of my new admin password)
I attempted to get it back into IP Passthrough, but it seemed to hang (patience is a virtue, but it ain't one of mine, so I might have not waited long enough, but I was desperate to restore my internet service)
So I did a manual paper clip factory reset, then set it back to IP Passthrough and everything started working again.
one thing I noticed was that the router kept switching from 4G to 5G continuously. losing signal bars on the 5G from four to zero, going to G4, back to G5 with zero bars and then to four bars, over and over again (about a minute or so intervals)
my current theory is that the cellular service switching on/off caused some kind of irrecoverable error and the ASK-AF opted to reset itself to factory setting?
Verizon is sending me another brand new ASK-AF which will arrive in a few days.
anyone else experiencing this?
am I doing anything wrong?
I read that a recent firmware fixed some issues with IP Passthrough, but I have the latest firmware version which is one or two ahead of the "fixed" IP Passthrough firmware...
any ideas how to prevent this sort of "help, I am lost, I need to reset myself to factory setting"?