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Ask 4g lte router
Donl50
Member

I can no longer access my router settings for a firmware update

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Re: Ask 4g lte router
jav6
Sr. Member

@Donl50 wrote:

I can no lower access my router settings for a firmware update


Are you saying you cannot get into the admin page?  Or, your password doesn't work?  Have you tried resetting the device to factory defaults?

...Just another VZW customer...trying to offer some assistance...
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Re: Ask 4g lte router
vzw_customer_support
Customer Support

We can certainly look into how we can help you with your firmware update, and how to access your router settings. Have you attempted any troubleshooting steps since this issue began, and are you receiving any errors when attempting to log in, or reach the login screen?

*Gert

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