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Caller ID
Grandmaof8
Member

My caller ID display stopped showing on my plug in phone using voice only MiFi router.    
Phone shows number of missed calls but won’t show caller ID or phone number. 
Is this a Verizon glitch?

Re: Caller ID
vzw_customer_support
Customer Support

It is important to have access to the call details. Let's work together here and make sure you are able to see those numbers. This is for a home phone, correct? Have you made any recent changes?

~Gina

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Re: Caller ID
bsm999
Member

I have the exact same problem and I even bought a new phone set (Vtech) and it still won't show the caller ID.  I also have a CPR Call Blocker and it DOES show the incoming number but the phone set will not.   If I take the call blocker out of the equation, I still don't get the ID.  

My last incoming call that showed the ID was on 5/10/22 at 11:32am.  That's about the time you made your original post.   I changed nothing on my end and caller ID had been working for years.  I feel that Verizon changed something in their caller ID logic that upsets some phone sets.

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Re: Caller ID
bsm999
Member

See my comments below.  I spent all day working on this problem and am stumped.  What information can I supply to help solve this problem?    (***)***-****   is a cell phone.  The device with the problem is a Verizon LTE Internet and Home Phone.  If I call my cell phone from the home phone, I DO get the caller ID.

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Re: Caller ID
bsm999
Member

Last call I had with Caller ID:     5/10/22  11:32AM

Next call (no info at all)               5/10/22   8:28PM

Somewhere in that time period, something changed at Verizon to stop Caller ID from working.   I changed nothing.  All calls since the above have not had ID information.

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