Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Excess Date charge on Fusion router help
SQUAREKNOT2020

MY Fusion router has been charging for excess data usage that did not occur. This is an on going problem I need some help

Labels (1)
0 Likes
Re: Excess Date charge on Fusion router help
vzw_customer_support
Customer Support

Seeing excess data being used is definitely a concern, SQUAREKNOT2020. Where do you see that data is being used? When did this start?

AndreaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Excess Date charge on Fusion router help
SQUAREKNOT2020

Talked to Support on Tuesday August 22nd. They are working on the problem they gave me [Removed]. I have not gotten back with them yet.

Thanks

Jack

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

0 Likes
Re: Excess Date charge on Fusion router help
vzw_customer_support
Customer Support

I'm happy to learn you have partnered with support to resolve this, SQUAREKNOT2020. Please let us know if you have any questions.

AndreaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes