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Home Internet

Verizon finally shows my address is eligible for Home Internet. But after discovering this community, I'm wondering if anyone has had a positive experience changing from a local home internet provider to Verizon? As expected, much of what is on here is negative experiences. Honestly, (Verizon - are you reading this?), I'm afraid to make any changes because customer support for issues is not Verizon's strong suit. I really don't have any issues with my cell service, fortunately! But I'm scared to change my home internet. Opinions? Thanks!