How can I change the Cantenna Router Default Login Credentials?

[tina456]

Hello, I currently have a Verizon Cantena plan, and I am looking to change the password. When I go to the Gateway page (192.168.1.1), I can't log in. I have tried the various passwords that the passwords given on the Verizon help pages of:

• USERNAME : PASSWORD
• Admin : Password
• admin : password
• Admin : [WPS Pin on router]
• [none] : [WPS PIN]
• [none] : admin

However none of these have worked. The login credentials should not have change since the router was installed. Does anyone know what I should do, such as factory reset the router and try these again?

[Acrillix]

Honestly, I would call Technical Support and see if they can roll out a truck roll for you for someone to come fix it. I don't believe there is a way to Factory Data Reset the cantenna (there is a way to do it with the LTE Internet Installed)

[7e18n1 · Accepted solution]

That procedure is outlined on page 27 of the User Manual.

[Acrillix]

Thanks man I could not find the User Manual

[7e18n1]

It's in the same place it's always been…

Let's see if Verizon boogers the full original like they did the hyperlink;

https://www.verizonwireless.com/dam/support/pdf/lte-internet-installed-manual.pdf

[7e18n1]

Yes, they do and I don't see a way around it either!