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Internet Unstable - degrades every few minutes

Since 1/3/2022 internet has been very unstable, dropping the connection every 5-10 minutes before returning to normal again.  Zoom calls and VPN are impossible with this instability.

I've checked the LTE Router, rebooted it multiple times, the firmware is current, it has 4-bars of strength in the admin console.

Incidentally cell phone calls have started cutting out as of 1/3..  ( other person can't hear me for 3-5 seconds) at about the same interval. 

Please advise - has an issue with the Verizon network developed in my area?


Re: Internet Unstable - degrades every few minutes
Customer Support

Hello! One of our main goals is to provide realiable service and we are concerned to learn you are experiencing issues. Please send us a Private Note, so we can take a closer look to your options.